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Ethics of Excellence: Delivering best services |
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Everyone who works for Lifeways knows that they should give you the best support they can. To help them to do this they:
- Support each person as an individual.
- Use person centred thinking to understand how each person needs their support to be provided.
- Listen and treat each person with respect.
- Support each person to take their place in their community.
- Provide flexible support to respond to a person’s changing need.
- Ask each person to tell us what they think of their support.
- Involve the person fully in how their support is provided.
- Make sure the person's privacy is respected.
- Always want to find ways to improve.
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