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So what makes a good Support Worker? Print E-mail
good-support-workerThere are many personal and professional attributes which contribute to make a good Support Worker.

Click on the diagram (right) to find out the support the Lifeways' Quality Focus Group have identified as being important to them ...

If you are a Support Worker who is looking for a new challenge or someone who feels they have the right attributes to become a great Support Worker, we are looking for people to join our team who on a personal basis:

  • have the ability to develop relationships built on respect and trust and who are effective communicators
  • employ person centred approaches to work and who are able to work on a needs led basis
  • have a positive, can do attitude and are aware of people’s different needs and the needs of all around them
  • employ sensitivity and who treat people as individuals - valuing their input and things that are important to them
  • possess a genuine interest in the welfare of the people they support and who believe in each person’s potentials and strengths
  • empower each person they support to become more independent and involved in their local community, who are flexible and open minded and who are willing to adapt and change according to the situations that arise
  • never make assumptions and are able to work as a team
  • are good problem solvers, with the ability to work through difficult situations - who are honest with others and themselves
  • are aware of their own cultural values, attitudes and knowledge and how this affects their work

On a professional basis, people who understand the value and importance of:

  • the principles of continuing professional development and of learning and methods of self-evaluation
  • different types of communication and positive working approaches
  • the difference between work relationships and personal relationships and how work relationships can be maintained professionally
  • the current legislative and regulatory framework

People who may have/or are willing to work towards achieving the following levels of professional development & training:

  • Principles of care, values and beliefs course
  • Any courses related to the needs of the people they support or have supported
  • Any courses related to service delivery
 

The Quality Focus Group identified...

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