| Our Role |
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The goal of the support team is to ‘enable’ an individual to lead a fulfilling life. This may include help with practical tasks, such as remembering appointments, paying bills or other daily routines. We can help with planning and organising activities. However, it is the way in which the support is provided with practical tasks that dictates the effectiveness of the support. Our Support Workers are on the front line in terms of an individual’s long-term rehabilitation; wherever possible they will ‘support’ rather than ‘do for’ the individual to achieve the maximum level of independence. Support may also be required to enable an individual to cope with the wide range of emotional and behavioural difficulties associated with their injury. Lifeways’ Support Workers are trained intensively by appropriate professionals to ensure they are well equipped to cope with this challenging and unique role. They themselves receive ongoing support to help them to do the best possible job for their clients. Every individual with an acquired brain injury referred to Lifeways has a specialist assessment from a member of the Brain Injury Team. The assessment highlights the individual’s key needs and associated challenges. This helps us to develop a comprehensive support plan and risk assessment. In every area, dedicated specialist service managers are responsible for day-to-day management of the support service, with high level specialist input provided by the Brain Injury Team. A designated Team Leader will be appointed to supervise the Support Workers who deliver support to the client. Team Leaders and Support Workers have intensive specialist training in order to provide the most effective rehabilitation and support service. The Brain Injury Team is responsible for ensuring that all specialist support teams receive appropriate training. |
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