People holding tea cups

We work in partnership with families and carers to ensure everyone involved receives the right support, now and in the future. When supporting people with diverse and often complex needs, involving families and their carers can make a world of difference.

We believe families and carers are a central part of the support network that help people reach their goals and grow in confidence.

That’s why we listen to families’ needs and offer them additional support and feedback when it’s needed.

Through the way we work, we can also offer families the confidence that their relatives are being supported in a safe, positive environment where their needs are fully met now – and in the future.

Discover the views and addressed concerns from some of the families we support by watching the videos below.

Choice, risk and change

Families as experts

Family views of good support