The referral process
We’ve partnered with thousands of healthcare professionals over the past 25 years, and pride ourselves on providing a smooth and transparent referral process. Our approach is built on mutual understanding. With a determination to make a difference through every step of the referral journey.
Refer to Lifeways with confidence
As a commissioner or care professional you can refer to Lifeways with confidence. Our nationwide locations embrace collaboration and co-production to create proven outcomes.
Our detailed assessments consider the individuality of the people we support, ensuring our approach is always tailored to their needs. The hard work and dedication of our team has helped to establish Lifeways as the UK’s leading provider of supported living, with over 25 years' experience helping people to lead the lives they so thoroughly deserve.
“I am very impressed with the level of detail and work that has gone into the care plans”.
Social worker, following referral to Lifeways
How our process works
Step 1
Call or email us with your referral and we'll gather all the information we need to start the referral process.
Step 2
We'll arrange a one-to-one assessment to spend time with the person and their family, to understand their current situation, support needs and their short, medium and long term ambitions.
Step 3
Once we have built our recommendation for support, we'll arrange for the person and their family to visit our available homes giving the opportunity to meet our team and ask any questions.
Step 4
We'll produce a funding proposal detailing the support hours required and send off for approval, making sure you're kept up to date with the progress.
Step 5
Once the funding is approved we'll agree on a move in date and start the transition. We'll be on hand to offer support and guidance throughout to make sure everything runs smoothly.
Make a referral
To make a referral or arrange a visit, call 0333 321 4881 or click the link to contact us online.
Make a referral