Our commitment
Our commitment is to provide extraordinary support that creates life-changing outcomes for people with complex needs. We do this through our stability, our local teams, our strong relationships, and our shared focus on quality and reassurance.
Yes to stability
Our stability speaks for itself. Since 1995 we’ve grown to become the UK’s largest provider of supported living for adults. So when you’re comparing providers, it’s good to know that our steadfast support is founded on over 25 years of proven outcomes.
Yes to reassurance
Our size brings reassurance. It allows us to invest in our people and services. And it’s the reason we’ve been able to open 900 new apartments in 65 communities since 2015. Everyone deserves unique support in a home they’ll feel proud of - and that’s exactly what we provide.
Yes to local
Our hearts are in our local communities. We’re proud to support people in more than 1,000 locations across the UK. But we’re even more proud that every service is run by trusted local teams, each providing neighbourly support that feels close to home.
Yes to relationships
Our people make all the difference. So we make sure everyone is valued and all of our support workers achieve the Care Certificate qualification. Over a quarter of our team have been with us for over five years and some have been with us from the very beginning, helping to create rewarding relationships, improved outcomes and excellent continuity of care.
Yes to quality
Our purpose is to improve lives. It’s as simple as that. We help almost 5,000 people to live with hope and independence, with every member of our team sharing the same commitment to quality in everything we do. We hire the best in the sector into our highly skilled and dedicated Quality team, who work to ensure our CQC ratings are something we can be proud of.